Every call answered. Before the second ring.
HiThisIs is the front desk for any business that runs on the phone. This isn't a robotic phone tree or a recording. It actually listens, understands what the caller means, asks the right follow-up, and sends you the lead before they hang up. Most callers never realize they didn't reach a person.
- Smart enough to handle a real, messy conversation, not a script
- Knows your industry's words, books jobs, even quotes if you let it
- Texts and emails you the lead in under 30 seconds
You're on the call
Pick up and talk like a customer. The second you hang up, the recap the front desk captured shows up right here.
How many calls a day should we handle?
Slide to your number and we'll point you to the right plan. No math, no guessing.
The other ways to answer the phone
A missed call is usually a job that went to the next name on the list. Here is what it costs to never miss one.
An in-house receptionist
Wage plus payroll taxes, for one person.
- Answers during business hours, then the line goes quiet at night and on weekends.
- Takes one call at a time. The second caller gets voicemail.
- Sick days, vacation, lunch breaks, and turnover.
- Mishears a number or forgets a question, and the lead is gone.
A traditional answering service
Often $300 to $700 a month once the minutes add up.
- Reads a generic script and does not know your trade.
- Usually just takes a message, so you still call everyone back cold.
- Per-minute meters reward slow calls.
- Hold times when they are busy with other accounts.
Your front desk
Flat. No payroll, no per-minute surprises.
- Answers every call on the first ring, day or night, weekends and holidays.
- Handles several calls at once. Nobody waits, nobody hits voicemail.
- Asks for the same details every time and texts them to you in seconds.
- Never has an off day, never quits, never needs training.
Even our biggest plan costs less than a week of one receptionist, and it works every hour of the month.
Three steps. No app for your caller to download.
It picks up
Your missed and after-hours calls forward to your front desk. It answers on the first ring, every time, day or night.
It has a real conversation
It listens, asks one thing at a time, and gets the name, callback number, address, the job, and how urgent it is. It checks the address against the map.
You get the lead
The second the call ends, the details hit your phone by text and your inbox by email. You call back and close.
A front desk that actually knows the work
Generic answering services read a script. They don't know a condenser from a compressor, and your callers can tell. HiThisIs is trained on your trade, so the conversation sounds like someone who's been around the shop.
Speaks the trade
Burst pipe, no heat, tripped breaker, storm damage. It understands the problem the way a seasoned dispatcher would.
Confirms the address
It checks the service address against the map and reads it back with the postal code, so you're not driving to the wrong street.
Stays in its lane
It never quotes a price or promises an arrival time. It captures the lead and hands the rest to you, so you stay in control.
It answers like you have a room full of staff
Because you do. It just doesn't need desks, lunch breaks, or a night shift.
Answers every call at once
Ten people can call at the same moment and every one gets picked up on the first ring. No hold music, no busy signal. It's not one receptionist, it's as many as the day throws at you.
Speaks your caller's language
Set it to greet and talk in the language your callers actually speak, from English and Spanish to many more. If someone switches mid-call, it follows right along.
Looks things up while it talks
It confirms the address on the map, and it can check a detail in your own system mid-call, like a booking or an account, so callers get real answers instead of "let me take a message."
It answers for businesses like these
From a one-truck contractor to a lending desk to a software team booking demos. If the work starts with a phone call, it fits.
Capital & lending
It qualifies funding inquiries and books callbacks.
Marine & yacht services
It captures vessel, marina, and the job.
Web & SaaS agencies
It qualifies prospects and schedules demos.
Excavation & earthwork
It takes site location and project scope.
Electronics & hardware
It routes sales, support, and warranty calls.
HVAC & plumbing
It captures emergencies and dispatches leads.
Insurance & mortgage
It intakes quotes and claims, day or night.
Property management
It logs tenant issues and flags emergencies.
Pick your line of work
A fraction of a human answering service
Smith.ai starts at $285 a month. Ruby at $309. We start at $39, and we answer on the first ring.
We don't punish you for being busy
Most services charge a steep per-minute rate the moment you pass your plan, so a good month quietly turns into a big bill. Our overage is a flat 40 cents a minute, and we'll just tell you when it's time to size up. Growth shouldn't come with a penalty.
For the one-truck operator who keeps missing calls on the job.
Start freeFor the growing crew that can't let a single job slip.
Start freeFor multi-crew shops running real call volume.
Start freeFor shops that never want to think about minutes again.
Talk to usThe things contractors ask first
Does it sound like a robot?
No. It talks, listens, and reacts the way a good receptionist does. It uses your trade's words, asks one thing at a time, and waits while the caller thinks. Most callers don't realize they're not talking to a person.
What does it actually do on a call?
It picks up on the first ring, has a normal conversation, and gets five things: the caller's name, a callback number, the service address, what they need, and how urgent it is. Then it texts and emails that to you in seconds.
Will it book jobs or quote prices?
On purpose, no. It never quotes a price or promises an arrival time. It captures the lead and hands it to your team, so you stay in control of scheduling and pricing.
What happens if someone calls about work I don't do?
It politely says that's outside what you handle and still takes a message, so you can refer them or follow up. It won't pretend to do work you don't do.
How fast can I get set up?
A few minutes. Pick your trade, choose a voice, point your number at us, and you're answering calls. No hardware, no contract.
What does it cost per call?
Plans start at $39 a month. A typical 90-second call costs us about 11 cents to run, which is why we can charge a fraction of what a human answering service charges and still keep the lights on.
What if a lot of people call at once?
Every call is answered on the first ring, even if ten come in at the same time. There's no busy signal and no hold queue, so you never lose the second caller while you're handling the first.
Can it talk to callers in another language?
Yes. You can set the language it greets and talks in, and it can switch if a caller prefers another. Spanish-speaking callers are handled out of the box, with more languages available.
Is my call data private?
Yes. Each business is isolated from every other. Calls are recorded for your own quality and lead playback, stored against your account only, and never shared. You can delete recordings any time.
Stop letting the next job ring out.
Hear your own phone answered the way it should be. Set it up in the time it takes to finish your coffee.
Call me with a demo